Ready.
Set.
Adopt.

Supercharge user adoption with an AI-powered M365 Adoption Hub

CSP Modern Work Color

Learn, Grow, Thrive.

Provide an effortless path to Microsoft 365 proficiency for everyone at your organization.

Ideal State's M365 Adoption Hub is deployed within your company's SharePoint, Teams and/or Viva Engage and packed with resources and friendly AI agents.

All backed by trained internal Champions and infused with your corporate culture.

“The knowledge that Ideal State brings to the table across Microsoft 365, knowledge management, and change management is invaluable. We couldn't have asked for a better partner.”

Frank2
Frank Williams, Director of IT, Humanity United

Your All-In-One Adoption Hub

The M365 Adoption Hub is more than a place or a discussion, it's your team's gateway to M365 mastery. With AI agents offering instant help and a crew of Champions keeping it fresh, your employees can learn features, solve problems, and adopt M365 with ease.

We build it, you thrive with it.

adoption-hub

What's Included

A smart, ready-to-use hub tailored to your organization's unique needs

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Knowledge Center

Curated end-user tutorials, FAQs, and guides, automatically updated with the latest information

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AI Agents and Intelligent Search

Agents embedded in the UI to answer questions and encourage discovery

engagement

Champions Team

Trained M365 advocates to provide a human touch and contextual understanding

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Turnkey Setup & Launch

Launched in days with full support and training

Forrester
Training lifts M365 usage by 35%
Forrester, 2024

Adoption Hub Outcomes

1
support

Reduce support overhead

How many times with the same question be asked? Provide answers and resources to users without help desk tickets.

2
segmentation

Leverage real experiences

Providing space for experts to contribute their knowledge and witness the real-time impacts.

3
artificial-intelligence

Use AI without losing the human touch

Leverage AI to surface similar questions and related resources, recommend topics and experts, and highlight top solutions.

4
Scale

Keep up with evolving tools

Change is the new constant in M365. Keep users current without stretching internal resources.

Get started

Ready to empower your workforce?

Get your M365 Adoption Hub and watch usage soar. With AI agents and Champions by your side, your team will master Microsoft 365 faster than ever. Let’s make it happen.