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Our Story

Ideal State was founded on the belief that people working to make the world a better place shouldn’t be held back by their technology. Every hour of lost productivity or dollar wasted on poorly performing IT systems represents a drain on scarce resources for doing good.

Co-founders Sara Teitelman and Jeremy Nurse set out to address this challenge by helping NGOs, grantmakers, and others make sense of the increasingly complex enterprise technology landscape. In 2014, they launched Ideal State as a full-service consulting firm dedicated to helping organizations engaged in social good succeed in their digital transformation journey.

About Our Name

At the start of every project, we listen to people throughout the organization to gain a clear understanding of their current state. From there, we design thinking to co-create a vision of the future where all pain points have been addressed and technology is fully supporting and enhancing the work of the organization.

We call this future-state vision the ideal state. So it seemed fitting to adopt it as our company name. It’s what we help our clients achieve!

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Our Team

Sara Teitelman, MPH

Sara began her career as an international health professional. After earning a degree in public

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Sara Teitelman, MPH

Sara began her career as an international health professional. After earning a degree in public health from the University of Washington, her work focused on strengthening national efforts to prevent and treat HIV, TB and malaria in low- and middle-income countries.

During her time at high-profile organizations including the Bill & Melinda Gates Foundation and Elizabeth Glaser Pediatric AIDS Foundation, Sara realized that dispersed networks of staff around the world were struggling to keep up with the latest research and implementation discoveries both in and outside of the organization. The cost of this lost knowledge was enormous in terms of missed opportunities for lifesaving breakthroughs as well as diminishing staff morale.

Determined to leverage the best thinking and latest technology to tackle this challenge, she soon discovered the practice of knowledge management (KM) and became a certified KM practitioner. She went on to lead highly successful, technology-driven KM initiatives focused on helping organizations amplify the impact of their work with partners and beneficiaries. Her last role before founding Ideal State was as KM Director for international NGO Pact.

At Ideal State, Sara blends practices from knowledge management, change management and design thinking to bring a fresh, non-IT perspective to even the most technology-heavy projects. Her deep experience in the nonprofit sector helps her understand the unique challenges and opportunities faced by her clients.

Outside of work, Sara enjoys spending time in the great outdoors of Santa Fe, NM together with her husband, daughter, and two very lucky dogs.

Jeremy Nurse

Jeremy started his career in 1995 at Forrester Research, where he honed his skills in understanding

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Jeremy Nurse

Jeremy started his career in 1995 at Forrester Research, where he honed his skills in understanding how technology can help organizations achieve their business goals. Since then he has led dozens of large-scale enterprise technology projects for diverse organizations, including the Veterans Administration (VA), Blue Cross Blue Shield, Children’s Medical Center and Nationwide Insurance.

Jeremy’s experience with technology platform strategy goes back to the late 1990s. Among those early experiences was a project for Ford Motor Company developing the strategy for a corporate intranet and extranet that would connect Ford’s manufacturing, dealers and customers—a groundbreaking idea at that time.

During the years that followed, Jeremy led multiple large-scale ERP, CRM and web technology implementations—providing strategic advice on platform selection and integration, and leading software development teams. These projects included leading web CMS implementations for the Nationwide Insurance and Children’s Medical Center websites and supporting strategy design and execution for the VA’s $4.3 billion annual technology budget.

At Ideal State, Jeremy advises clients on platform strategy and system integration for today’s mixed hosted and cloud environments. He is keenly attuned to the latest developments and important distinctions between leading software platforms and brings a wealth of practical experience to guide organizations in making the best technology decisions. Jeremy is also highly skilled at leading software development teams to skillfully and cost-effectively implement and customize technology solutions for Ideal State clients.

When he’s not working, Jeremy can be found on a mountain bike, a pair of skis, or practicing his newest hobby, archery.

Carrie Boron
Carrie is a skilled human-centered design specialist and project manager. She's passionate about
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Carrie Boron

Carrie is a skilled human-centered design specialist and project manager. She's passionate about helping organizations transform and improve their digital workplaces to create even greater positive change in the world.
 
Prior to joining Ideal State as a Consultant, Carrie served as the Director for Knowledge Management for Lutheran Immigration and Refugee Service (LIRS). She led the development and oversight of processes and systems to foster learning and sharing among LIRS staff and the organization's national network of refugee resettlement partners. Carrie also managed communications, organizational planning and knowledge management for Everyday Democracy, a national civic organization supporting communities to engage people in dialogue on problem solving on critical public issues.
 
Carrie lives outside of Baltimore, MD with her husband and three socially-awkward cats. When not working on digital workplaces, Carrie enjoys feasting on Maryland crabs, gardening, running, and biking on the C&O Canal Towpath. 
Tara Hansen
Tara began her career in professional learning and development. While completing a B.S. in
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Tara Hansen

Tara began her career in professional learning and development. While completing a B.S. in Instructional Technology & Training at the University of New Mexico, she joined the Ideal State team and quickly developed a love for serving clients who are dedicated to social good. As an associate consultant at Ideal State, Tara specializes in adoption and engagement strategy and change management support. She enjoys a challenge and solving professional puzzles that can truly make a difference in the daily lives of end users. 
 
Tara is based in Albuquerque, NM, and enjoys spending time with her husband and two children. Her many hobbies include playing the guitar, drawing, screen printing, archery, crocheting, cooking, gardening, and scuba diving. She is a learning and development professional in a constant state of learning and development.