Sara co-founded Ideal State after nearly 15 years as an international health and development professional. For most of that time her work focused on supporting HIV research and program implementation across sub-Saharan Africa. As she got to know the various people working at the front lines of the global pandemic, she had a realization: there needed to be better strategies and tools in place for rapid knowledge transfer across the sector. Practitioners, and those they served, were suffering needlessly as a result.
Determined to leverage the best thinking and latest technology to tackle this challenge, she discovered the practice of knowledge management (KM) and became a certified KM practitioner. She went on to lead highly successful, technology-driven KM initiatives focused on helping large NGOs and foundations, such as the Elizabeth Glaser Pediatric AIDS Foundation where she spent seven years, amplify their impact. During her four years as KM Director for international NGO, Pact, she led an ambitious and wide-ranging digital transformation effort that resulted in improved knowledge transfer, streamlined business processes, and significant reductions in IT system cost and complexity.
As lead strategist for many of Ideal State's client projects, Sara blends the practices of knowledge management, technology strategy, and human-centered design to bring a fresh perspective and collaborative spirit to every engagement.
Sara has a Master of Public Health degree from the University of Washington and has been a featured speaker at many industry conferences, including APQC’s KM Conference, KMWorld, InsideNGO, and Digital Workplace Experience (DWX).
Outside of work, Sara enjoys spending time in the great outdoors in her adopted hometown of Santa Fe, New Mexico together with her husband and co-founder, Jeremy, their young daughter, Abigail, and two mischievous dogs.