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Adoption Services
Drive Microsoft 365 adoption with confidence
Empower your employees with our tailored change management services
Adoption. Made. Simple.
Successful Microsoft 365 adoption starts with your people. Our adoption services—available à la carte or as a full package—deliver custom training, change management, and support to ensure everyone embraces both core apps and new AI capabilities, from IT staff to end-users.
Maximize usage, minimize resistance.
Featured Services
Take advantage of these special offers to supercharge user adoption—focused on Microsoft 365 apps, Copilot, and more.
Microsoft 365 Adoption Hub
Your team’s gateway to mastering Microsoft 365. With AI agents offering instant help and a crew of Champions keeping it fresh, employees will learn, solve problems, and adopt M365 with ease. We build it, you thrive with it.
Copilot Adoption Accelerator
During this in-depth engagement, Ideal State will guide your organization to deploy, adopt, and generate measurable returns from strategic use of Copilot and other Microsoft 365 AI capabilities.
Change Management Blueprint
Guide your organization to M365 mastery with our set of proven approaches:
Strategize Change:
Develop a change management plan to onboard everyone, while aligning to organizational goals and initiatives.
Train IT Staff:
Equip IT with regular training on new M365 tools, features, and governance best practices.
Educate Users:
Sustain adoption with monthly webinars and weekly alerts for end-users.
Deploy Support Hubs:
Roll out an M365 Governance Hub for IT to monitor tenant health and adoption, plus a Help Center with AI-driven user self-service.
Create Resources:
Build custom user guides and IT documentation for seamless onboarding and support requests.
Empower Champions:
Identify and train champions and early adopters to lead and support adoption across teams.
Communicate Effectively:
Craft a communication strategy to reinforce skills, share updates and best practices, and sustain positive momentum.
Measure Success:
Track adoption metrics and Copilot usage, delivering actionable reports.
Adoption that sticks.
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Accelerate M365 proficiency with targeted training
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Reduce resistance with proactive change strategy
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Track progress with data-driven adoption insights
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And more!
Change plans cut resistance by 60%
Gartner, 2023