The COVID-19 pandemic is teaching us a lot of things. How under-resourced our public health..

Every year I'm more convinced of the power of people-centered technology to transform..

Let’s face it, the field of knowledge management or KM for short is way past its prime. Don’t..

You may not have heard the term digital workplace before but you’ve definitely experienced one. 

The term community of practice (CoP) was coined in the early 1990s by educational theorist,..

The critical question you will need to answer throughout the lifecycle of your intranet..

“Working out loud” on a partner extranet or social intranet, at first, sounded trendy and buzz-un

Building successful online communities is hard work, whether it’s an employee community (social..

Why is it that in this glorious networked age, organizational staff report feeling more..

One question I get asked a lot by my clients is who should own their organization’s knowledge..

I realize now how naive I was when I entered the workforce in 2010. With the post-recession..