The term community of practice (CoP) was coined in the early 1990s by educational theorist,..

The critical question you will need to answer throughout the lifecycle of your intranet..

“Working out loud” on a partner extranet or social intranet, at first, sounded trendy and buzz-un

Building successful online communities is hard work, whether it’s an employee community (social..

Why is it that in this glorious networked age, organizational staff report feeling more..

One question I get asked a lot by my clients is who should own their organization’s knowledge..

I realize now how naive I was when I entered the workforce in 2010. With the post-recession..

If your organization has finally had it with your aging, stagnant intranet from circa 2010,..

Let’s face it, the field of knowledge management or KM for short is way past its prime. Don’t..

The theory of knowledge management first emerged in the early 1990s and inspired a whole..

I first encountered the term “extranet” shortly after I departed Forrester Research in 1997 for..